SERVICE, INSTALLATION AND OPERATION: EIGHTPINS H01

On this page you find everything you need for maintenance, repair and operation of the Eightpins H01 seat post. Please ensure that you read the operating instructions before using Eightpins seat post for the first time. There you find important information about the correct use of the seat posts. The instructions, parts list, warranty form and the safety data sheet can be found under the following download links:

Download

Service process at Eightpins

Contact your bicycle dealer together with the purchase invoice. He/she makes an initial error analysis and, if necessary, contacts our service team in Austria.

You are also welcome to check our service videos online to see whether your seat post just needs maintenance or some oil.

Please send an e-mail to:

Service@eightpins.at

Address for repair / warranty case:

Lupaan GmbH

Kristein 2

AT-4470 Enns

Service telephon: +436606983900

Service times: Monday-Thursday: 9.00h – 15.30h and Friday: 9.00h – 12.00h

Then please fill this form, print it and send it together with the seat post to Eightpins in Austria.

If you are close to our headoffice in Enns, Upper Austria, come and visit us, we support you with the installation!  Our address: Lupaan Gmbh, Kristein 2, 4470 Enns.

If not, please send an e-mail to our service team with your name, country, zip code and city / village. We support you with finding a bike dealer close to you.   

Take a tubeless tape and tape it to both ends of the bushing tube – see foto left side:  black tape corrects the movement – compared to  the bushing tube on the right side that is without tape.     

We grant the statutory warranty of 24 months from the date of purchase on all Eightpins seat posts, which must be proven by a copy of the invoice. 

The warranty is limited to repair or replacement.

Normal wear and tear, routine maintenance and improper assembly or use of the seat post are excluded from the guarantee / warranty. 

All moving parts of the mechanics and the gas pressure spring are wearing parts and not part of the warranty.

The warranty claim assumes that the product is used as intended.

Attention: Any changes to the seat post will invalidate the warranty. The user bears the risk of personal injury or property damage, including damage to the seat post and any other damage resulting from the modification or improper use of the seat post.

The assertion of warranty rights assumes that all information on assembly, handling and maintenance of the operating instructions has been complied with. The product must not have been modified or used in combination with incompatible parts or non-original Eightpins replacement or wearing parts.

The following tools are needed:

  • vise
  • protective jaw for vise
  • Inbus 2mm and/or torx 10
  • 23mm wrench
  • heat gun
  • Loctite glue
  • screw lock
    222, 243, 270
  • fork grease

Adjust the saddle height

Service

The Eightpins seat post has the advantage that the seat post tube can be removed and installed very quickly and the sliding bushings can be cleaned or replaced quickly. If the sliding properties deteriorate, the seat post can be quickly relubricated via a grease nipple in the outer sleeve. Small jobs such as cleaning and greasing the sliding bushings as well as changing the cable can be carried out by following the instructions. The prerequisite is an existing technical understanding and the correct tools.
The following maintenance activities must be carried out regularly:

Vor jeder FahrtAlle 50 BetriebsstundenAlle 100 BetriebsstundenAlle 200 BetriebsstundenBei Bedarf
Eingetrockneten Schmutz mit Wasser und milder Seife entfernenx
Außenhülse mit Öl befüllenx
Reinigen des Abstreifersx
Tausch der Gleitbuchsex
Tausch des Abstreifersx
Tausch des Filzringsx
Längsführungsnuten schmierenx
Tausch der hydraulischen Gasdruckfederx

Refill oil:

Buy oil now:

Bushings V2

EIGHTPINS fluid V4

9,00 

Includes 20% VAT AT

Removing the seat post for service purposes:

Buy suitable spare parts for H01

8,50 

Includes 20% VAT AT

4,00 

Includes 20% VAT AT

4,90 

Includes 20% VAT AT

PostPin

Postpin axis

10,80 

Includes 20% VAT AT

39,80 

Includes 20% VAT AT

5,27 

Includes 20% VAT AT

Wait for the outer sleeve

Buy seals:

Dismantle the H01 to replace the gas pressure spring, torque tube main adapter unit and height adjustment

Buy suitable spare parts for H01

10,00 

Includes 20% VAT AT

15,00 

Includes 20% VAT AT

29,00 

Includes 20% VAT AT

H01 Spare parts

H01 height adjustment pin

3,40 

Includes 20% VAT AT

78,96 

Includes 20% VAT AT

59,00 

Includes 20% VAT AT

1,40 

Includes 20% VAT AT

Mount the compensation system:

Buy parts:

8,50 

Includes 20% VAT AT

Overview - extension height and options for exchanging the seat post tubes

Postpin parts:

4,90 

Includes 20% VAT AT

PostPin

Postpin axis

10,80 

Includes 20% VAT AT

Buy H01 spare parts

2,90 

Includes 20% VAT AT

H01 Spare parts

H01 top clamp

11,00 

Includes 20% VAT AT

9,00 

Includes 20% VAT AT

1,40 

Includes 20% VAT AT

4,00 

Includes 20% VAT AT

H01 Spare parts

H01 seat clamp set

29,00 

Includes 20% VAT AT

1,60 

Includes 20% VAT AT

8,50 

Includes 20% VAT AT

78,96 

Includes 20% VAT AT