SERVICE, INSTALLATION AND OPERATION: EIGHTPINS H01

On this page you find everything you need to know about maintenance, service and operation of the Eightpins H01 seat post. Please ensure that you read the operating instructions before using Eightpins seat post for the first time. There you find important information about the correct use of the seat posts. The instructions, parts list and the safety data sheet can be found under the following download links:

Download S.

Service process at Eightpins

For service, repair or warranty inquiries, please send an email to:

Service@eightpins.at

Shipping address for repairs:

Lupaan GmbH

Kristein 2

4470 Enns

Austria

Service phone: +43 660 698 3900

+436606983900

Mon-Thu: 9.00 a.m. – 3.30 p.m.

Fri: 9.00 a.m. – 12.00 p.m.

Then please fill thisform, print it and send it together with the seat post to Eightpins in Austria.

Contact your bicycle dealer together with the purchase invoice. He/she makes an initial error analysis and, if necessary, contacts our service team in Austria.

You are also welcome to check our service videos online to see whether your seat post just needs maintenance or some oil.

We grant the statutory warranty of 24 months from the date of purchase on all Eightpins seat posts, which must be proven by copy of the purchase invoice. In addition, we give a 10-year guarantee against breakage of load-bearing parts such as the seat post tube and capsule housing.

The guarantee /warranty is limited to repair or replacement.

Normal wear and tear, routine maintenance and improper assembly or use of the seat post are excluded from the guarantee / warranty.

All moving parts of the mechanics and the gas pressure spring are wearing parts and not part of the guarantee / warranty.

The warranty claim assumes that the product is used as intended.

Any modification to the seat post will invalidate the warranty. The user bears the risk of personal injury or property damage, including damage to the seat post and any other damage resulting from the modification or improper use of the seat post.

The assertion of warranty rights assumes that all information on assembly, handling and maintenance of the operating instructions has been complied with. The product must not have been modified or used in combination with incompatible parts or non-original Eightpins replacement or wearing parts.

Adjust the saddle height

Service

The Eightpins seat post has the advantage that the seat post tube can be removed and installed very quickly and the sliding bushings can be cleaned or replaced quickly. If the sliding properties deteriorate, the seat post can be quickly relubricated via a grease nipple in the outer sleeve. Small jobs such as cleaning and greasing the sliding bushings as well as changing the cable can be carried out by following the instructions. The prerequisite is an existing technical understanding and the correct tools.
The following maintenance activities must be carried out regularly:

 before every rideevery 50 operating hoursevery 100 operating hoursevery 200 operating hoursif necessary
remove dried dirt with water and mild soapx
refill oil in outer sleevex
clean wiperx
exchange bushing ringx
exchange wiperx
exchange felt ringx
lubricate longitudinal guidancex
replace hydraulic gas springx

Refill oil:

Buy oil now:

9,00 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

Removing the seat post for service purposes:

Buy suitable spare parts:

8,50 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

H01 Spare parts

H01 special bowden insert

4,00 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

4,90 

Includes 20% VAT AT

incl. VAT

excl. shipping costs

PostPin

Postpin axis

10,80 

Includes 20% VAT AT

incl. VAT

excl. shipping costs

39,80 

Includes 20% VAT AT

incl. VAT

excl. shipping costs

5,27 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

Wait for the outer sleeve

Buy seals:

26,30 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

Dismantle the H01 to replace the gas pressure spring, torque tube main adapter unit and height adjustment

Buy suitable spare parts for H01

10,00 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

15,00 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

29,00 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

H01 Spare parts

H01 height adjustment pin

3,40 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

78,96 

Includes 20% VAT AT

incl. VAT

excl. shipping costs

incl. VAT

excl. shipping costs

59,00 

Includes 20% VAT AT

incl. VAT

excl. shipping costs

1,40 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

Mount the compensation system:

Buy parts:

8,50 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

Buy H01 spare parts

2,90 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

H01 Spare parts

H01 top clamp

11,00 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

9,00 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

1,40 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

H01 Spare parts

H01 special bowden insert

4,00 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

incl. VAT

excl. shipping costs

H01 Spare parts

H01 seat clamp set

29,00 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

1,60 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

8,50 

Includes 20% VAT AT

incl. 20% VAT

excl. shipping costs

78,96 

Includes 20% VAT AT

incl. VAT

excl. shipping costs